BEFORE YOU LOG ON
For the best portal experience, use Google Chrome on a desktop device. Please note that tablets (including iPads and Surface Pros) as well as phones will have reduced functionality. You will only be able to access the event on one device at a time.
i7 Quad Core Processor or higher to use camera (you can still join as a viewer without these requirements)
Minimum connection of 1.8Mpbs
You can also reduce your video quality when watching sessions if you're experiencing low bandwidth.
If you are having trouble accessing the portal:
Check that inevent.com is not blocked by your company server. If it is, you will need to submit the website to your IT team to unblock it.
Check your WiFi connection. You may need to use your phone's hotspot for a stronger connection, use ethernet instead of WiFi or move move closer to your modem.
Close other programs or tabs on your device that are using your camera, such as Zoom, as well as any other applications not in use.
Disable cloud-based servers if you are using any, such as company specific servers, Citrix etc.
Use a personal device rather than work device.
Try accessing the event in "incognito" mode in your Google Chrome browser.
Reach out to the Events Team for support at firstname.lastname@example.org, and include any relevant screen shots of error messages. Please ensure that you are using the correct browser and device first.
USING THE EVENT PORTAL
CREATE AN ACCOUNT
Create an account for the portal by filling out your details here: go.unimelb.edu.au/7iii. Please use your school email as only emails matching the program's participant records will be able to make an account.
Once you have set up your account you can enter and familiarise yourself with the portal. Please go into your ‘school group room’ in the virtual lobby and test sharing your video and audio to ensure this works prior to the Program Launch on Monday 15 February.
Navigate around the portal using the vertical menu bar on your left, or by clicking on your profile icon in the top right-hand corner. This will give you access to:
Virtual Lobby: view and enter all sessions here. Each presentation and workshop are accessible in the respective date tab.
Event FAQ: so you can refer back to this page at any time.
My Account: update your profile information here by clicking “edit” in the top right corner and “end” when you are done to save changes.
Head to the Virtual Lobby. Here you will see the different tabs for each event date, and the sessions for each day. There will be a red "live" button that will appear once a session is live so you can see what is currently happening.
INSIDE A SESSION
If there is a Q&A or interactive portion of a workshop, the room host may request for guests to join the screen. To request access, click on the hand in the top right corner. The host will add you into the screen when appropriate: you will see a pop up appear when they do, which you will need to accept, then select your camera settings and click join.
You may also see a popup from your browser requesting access to your camera and microphone. Click "allow" on this first. Then select the correct camera and microphone option if you are using external equipment and click "join now".