EVENT SUPPORT

If you need immediate event support, please find the events team via chat by clicking to the 'Virtual Lobby' tab, navigating to the top right 'INBOX' and searching for EVENT SUPPORT to start a chat. OR please chat to us via the chat function on the bottom right corner (in red). The events team will reply to you as soon as they can. 

You can also contact us via - 

M: +61 487 727 335

E: tech@jtproductionmanagement.com 

BEFORE YOU LOG ON

1

Access this platform via a Chrome Browser

  • To ensure you have a stable and seamless experience, we recommend opening the virtual venue on a Chrome Browser on your laptop or computer (not tablet ).  
     

  • You can download this via this link: https://www.google.com.au/chrome/

2

Enable pop ups

  • For this event, there will be a virtual photo-booth which will be a pop up. To ensure you can access it please enable pop ups in your browser.

  • To enable please refer to this link here.

3

4

Before you log on

  • Close all other programs and apps on your computer.  

  • Ensure your camera and mic access is on, to check please refer to this document. 

Log on

  • We recommend using your laptop or computer  to log on, rather than an iPad or phone. This will allow you to view the event correctly and to participate in the chat/ virtual networking function. 

  • Use the link that was shared in your email to log on. If you have not received the email, please contact the events team at tech@jtproductionmanagement.com

  • Networking session will not work with an iPad/ phone. ​

LOOK OUT FOR NOTIFICATIONS

  • There may be times throughout the day where the event team will send you venue notification. This will have a ping sound  and will pop up on your top right hand corner. This will help remind you of where you need to go, or whether a session is about to start. 

Event management by JT. Production Management 

www.jtproductionmanagement.com

Event Management by JT. Production Management 2021 ©