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Friday, 10 December
Seminar Welcome & Opening 
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Felicity Macchion

Manager, Yarra Libraries

Felicity Macchion is Manager Yarra Libraries, at Yarra City Council. Managing an innovative approach towards council services. She provides leadership and strategic direction to staff of 100 plus personnel across five Library branches, overseeing and managing the entire library service.

Felicity has worked in various management and leadership roles in libraries for over 20 years, actively participating in various working parties and leadership training. She has presented at conferences nationally and internationally and she is a participant of the International Network of Emerging Library Innovators (INELI) program, Cohort 2. She is currently Vice President and Executive Board Member of Public Libraries Victoria and is also on the State Library of Victoria’s Lead and Learn working party for all Victorian Public Libraries.

She is passionate about her diverse community and is all about making a difference in people’s lives. A huge advocate for the Libraries Change Lives Campaign.

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Leanne Williams

Chief Executive Officer, Myli – My Community Library Ltd and President of Public Libraries Victoria

Leanne Williams is the President of Public Libraries Victoria and the CEO of Myli – My Community Library Ltd (Myli). Myli is the first not-for-profit and charity to deliver specialised public library services in Victoria and possibly Australia.

Leanne is a qualified Chartered Accountant and Non- Executive Director. She presides on two Boards in the health and education sectors.

Leanne is a Graduate of the Institute of Company Directors, Graduate of Melbourne Business School's Leading Transformational Change and is currently undertaking her Graduate Diploma in Psychology.

In 2019, Leanne was named in the Victorian Top 50 Public Sector Women and in 2020 she was the winner in the Public Leader category for an Outstanding Leadership Award. Leanne was also a semi-finalist in the Leadership and Innovation Award for the Community Achievement Awards for Regional Victoria 2021.

Preparing for the futures that you didn't see coming: scenario planning and the public library

Matt Finch

Mechanical Dolphin

Dr. Matt Finch is an Associate Fellow of the Saïd Business School at the University of Oxford and a consultant at He works with companies, communities, institutions, and individuals to help them create innovative and effective strategies, programmes, partnerships, and offerings.

Designing libraries for a post-Covid world
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Margaret Sullivan

 Principal, Margaret Sullivan Studio

Margaret Sullivan is a national thought leader in assisting public libraries envision their preferred future. Margaret leads Margaret Sullivan Studio, a full-service strategy and design firm, collaborating with innovative library systems internationally. Since the firm’s founding in 2014, MSS has become the industry leader in re-envisioning the 21st century library for diverse and complex contemporary communities, with a focus on social justice and racial equity. Margaret has assisted over thirty public library systems, including New York Public Library, DC Public Library, Las Vegas-Clark County Library District, Richland Library, New Haven Free Public Library, Salt Lake City Public Library, Public Library, Chicago Public Library, Los Angeles Public Library and Memphis Public Library define their version of what a 21st century library can be through strategic planning, facilities master planning, visioning, programming, and interior design. Prior to establishing her own firm, Margaret worked for prestigious architecture firms including H3 Hardy Collaboration Architecture as Director of Interior Design. In 2017, Margaret was named one of Interior Design Magazine’s Rising Stars. 

Responsive service delivery models now and in the future 

Rhonda Rathjen

Manager, Libraries & Community Learning, Wyndham City 

Rhonda Rathjen has been Manager, Libraries & Community Learning at Wyndham City for 13 years.

Rhonda has overseen the growth of Wyndham Libraries in a rapidly growing Victorian Local Government Area and has planned for future library provision in Wyndham to 2040. Rhonda’s passion is to provide great public libraries for people, where and when they need them.


As Manager, Libraries & Community Learning Rhonda has overall responsibility for;

  • Implementation of the Library Service Strategy 2018-2040 and the Wyndham Learning Community Strategy 2018-2023.

  • Furthering Wyndham’s status as a UNESCO Learning City and improving learning for all residents

  • Operation of a large highly utilised library service

In her spare time Rhonda enjoys cycling, walking and usually travelling overseas.

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Elizabeth Arkles

Children’s, Youth, Adult and Outreach programs, Wyndham City

After 15 years working in Promotions with various Educational Publishers, Elizabeth fulfilled a dream to work at the Centre for Youth Literature at the State Library where she was inspired by visiting Librarians and authors to become a librarian.


She started at Wyndham City Libraries 12 years ago as a part time Children’s Librarian when there were two branches and two programs and has led the growth of the Children’s, Youth, Adult and Outreach programs teams to deliver a wide range of programs and events across 5 locations.


Elizabeth remains passionate about connecting the hugely diverse and growing Wyndham community to learning, literacy and to others in the community.

Shared Leadership Program
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Dr Anna Welch

Senior Librarian, History of the Book & Arts, State Library Victoria

Anna is a book historian, curator and librarian at State Library Victoria, where she works with textual culture dating from 4000 BCE to the present. She specialises in medieval manuscripts, is a superfan of Virginia Woolf, and has yet to come across a book that doesn’t interest her.

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Vanessa Gigliotti

 Library Program and Outreach Support Officer, Greater Dandenong Libraries

Vanessa commenced her library career at the age of 17. She thought it’d be a temporary option until something cooler came along. 19 years later and Vanessa is now absolutely convinced that it doesn’t get much cooler than libraries and working with the community.

Seminar Closing 

Debra Rosenfeldt

Head of Library Sector Engagement, State Library Victoria 

Debra Rosenfeldt is Head of Library Sector Engagement at State Library Victoria.  She leads a wide range of strategic initiatives in partnership with Victoria’s public libraries that support library service development across the state. The Libraries By Design conference is one of these initiatives.  

Other initiatives include the Libraries Change Lives advocacy campaign, the Libraries for Health and Wellbeing Strategic Framework for Victorian Public Libraries, and the flagship Shared Leadership Program for emerging sector leaders. Earlier in her career, Debra worked with the Boroondara, Whitehorse-Manningham and Casey-Cardinia library services.