NEW METRICS FOR SUCCESS:
TRANSFORMING WHAT WE VALUE IN SCHOOLS
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EVENT SUPPORT
If you need support outside of event day hours, please contact the Events Team at truongj@unimelb.edu.au. During an event, you can contact us using the inbox feature on the event portal.
Click here to download a PDF version of this page.
BEFORE YOU LOG ON
1
ACCESS REQUIREMENTS
For the best portal experience, use Google Chrome on a desktop device. Please note that tablets (including iPads and Surface Pros) as well as phones will have reduced functionality. You will only be able to access the event on one device at a time.
Bandwidth requirements:
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i5 Quad Core Processor or higher to use camera (you can still join as a viewer without these requirements)
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Minimum connection of 1.8Mpbs
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You can also reduce your video quality when watching sessions if you're experiencing low bandwidth.
If you are having trouble accessing the portal:
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Check that inevent.com is not blocked by your company server. If it is, you will need to submit the website to your IT team to unblock it. You can also log on using your phone’s hotspot of personal wifi as an alternative.
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Check your WiFi connection. You may need to use your phone's hotspot for a stronger connection, use ethernet instead of WiFi or move move closer to your modem.
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Close other programs or tabs on your device that are using your camera, such as Zoom, as well as any other applications not in use.
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Disable cloud-based servers if you are using any, such as company specific servers, Citrix etc.
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Use a personal device rather than work device.
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Try accessing the event in "incognito" mode in your Google Chrome browser.
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Reach out to the Events Team for support at truongj@unimelb.edu.au, and include any relevant screen shots of error messages. Please ensure that you are using the correct browser and device first.
USING THE EVENT PORTAL
2
CREATE AN ACCOUNT
Create an account for the portal by filling out your details here: go.unimelb.edu.au/7iii. Please use your school email as only emails matching the program's participant records will be able to make an account.
Once you have set up your account you can enter and familiarise yourself with the portal. Please go into your ‘school group room’ in the virtual lobby and test sharing your video and audio to ensure this works prior to the Program Launch on Monday 15 February.
3
NAVIGATION
Navigate around the portal using the vertical menu bar on your left, or by clicking on your profile icon in the top right-hand corner. This will give you access to:
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Event Lobby: view and enter all sessions here. Each presentation and workshop are accessible in the respective date tab.
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Agenda: the agenda for the next upcoming event, including speaker biographies.
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Partnership info: more information on upcoming events.
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Event FAQ: so you can refer back to this page at any time.
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My Account: update your profile information here by clicking “edit” in the top right corner and “end” when you are done to save changes.
4
ATTENDING SESSIONS
Head to the Virtual Lobby. Here you will see the different tabs for each event date, and the sessions for each day. There will be a red "live" button that will appear once a session is live so you can see what is currently happening.
There are different room types:
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Broadcasts: keynote presentations that you attend as a viewer only (like watching a video). Participants can send through questions and comments in the chat box.
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Breakout rooms: this will take you directly to a Zoom room so you can interact with other attendees via camera and chat.
5
NETWORKING
Attendees can network with one another any time they are in the portal.
In the virtual lobby, you will be able to see a list of attendees who are currently online. Click on an attendee’s name to send them a message or start a video chat.
To video chat:
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Click on the video camera button under the guest’s name you would like to speak to.
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Select whether you would like the call to be public or private.
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A public room will appear in “group rooms” in the virtual lobby, and anyone will be able to join.
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Click “join” on the pop-up screen. As with the interactive sessions, you will need to select the correct microphone and camera.
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A notification will be sent to the guest you want to chat with; they can choose to accept or decline your invitation.
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To add more people in your room, copy the link in your browser bar and send it to anyone else you would like to join.
Group rooms: create a new group, name it and select whether it should be public or private.
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Public rooms: anyone can see and join your room.
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Private rooms: you will need to copy the url address and send it to those who you would like to join your room (via inbox, email or any other messaging service) as your room will be hidden from the event lobby.
Inbox: this will appear at the top of the screen no matter where you are in the event. Click on the inbox to see your messages, or “find people to chat” to start a new message chain. You will be able to send messages to guests who are offline; they will see the message once they log in.
For technical support during an event, search "Events Team" in your inbox and start a chat with one of our team members who will be able to help you out. Please ensure you are using the correct browser and device first.